1.
| Operator: | BackKing Company. May I help you? (BackKing Company. W czym mogę pomóc? |
| Customer: | I’d like to be connected with your customer service department. (Chciałbym połączyć się z działem obsługi klienta.) |
| Operator: | Ok, please hold. (Ok, proszę poczekać.) |
| Customer: | Thanks. (Dzięki) |
2.
| Customer: | I'd like to have a phone installed, please. (Chciałbym założyć telefon) |
| Operator: | May I have your name and address, please? |
| Customer: | Sure. I am Mark Bell. B-E-L-L. My address is 23 Long Street, flat 20. |
| Operator: | And your date of birth? |
| Customer: | August 24, 1978. |
| Operator: | May I have your Social Security Number, please? (Czy mogę prosić o Numer Ubezpieczenia Społecznego?) |
| Customer: | Sure. My Social Security Number is 345-67-2213. |
| Operator: | Thank you very much. The day for connection is next Saturday. Is that OK? |
| Customer: | Yes, that’s fine. Thanks. |
| Operator: | Have a nice day! |
3.
| Operator: | BackKing Company. May I help you? (BackKing Company. W czym mogę pomóć? |
| Customer: | I'd like to have my phone disconnected. (Chciałbym odłącz swój telefon) |
| Operator: | May I ask why? (Czy można zapytać dlaczego) |
| Customer: | Well, I'm moving to New York. (Przeprowadzam się do Nowego Yorku). |
| Operator: | All right. May I have your phone number? (A zatem, czy mogę poprosić o numer telefonu?) |
| Customer: | Sure. That’s 458264005. |
| Operator: | Thank you. Now, when would you like it to be disconnected? (Dziękuję, a więc kiedy chciałby pan, aby odłączyć telefon?) |
| Customer: | Tomorrow by 3:00 pm. |