Business English

Oferta reklamy

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English Tip

Hire someone to spread leaflets. This can advertise your company fast and cheap without actually hiring some advertisement firms.

Radzenie sobie z reklamacjami

Dealing with complaints

What seems to be the problem?

What happened exactly?

I`m sorry to hear you were not satisfied with the service.

I`m afraid it`s not our policy to ...

I understand you`re upset, sir.

I must apologise for the treatment you received.

I`m just trying to understand the problem.

How were you using the ...?

Did you read the instructions that came with the ...?

I promise you I`ll ...

I apologise for the inconvenience this has caused you.

We`re sorry that you`ve had a problem with this product.

We`ll do our best to get your ... (product) working as soon as possible.


Dodano: 2008-11-30

Ebooki językowe, które pomogły już tysiącom osób

Czytelnia

  • Only stricter traffic laws can prevent accidents - discuss

    Every year hundreds of people die in car accidents as a result of bad driving. It is estimated that throughout the world, at least half a million people are killed and about 15 million injured on the roads each year.

  • Are modern drugs dangerous

    Every year hundreds of people die from the effects of drugs abuse. It is estimated that at least 5% of young adults in Europe use different kinds of drugs.

  • Where Does Italian Food History Begin?

    Italy is one of the oldest countries in the world, and thanks to the geographical boundaries of the Mediterranean Sea and the Alps it has remained...

Słówka / Wyrażenia dnia

  1. prison
    więzienie
  2. avitaminosis
    awitaminoza
  3. community law
    prawo wspólnotowe
  4. Walk away, please!
    Proszę odejść!
  5. voyage
    długa podróż morska
  6. Flight conveyor
    przenośnik skrobakowy
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