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General English

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Accustom your family to you as an entrepreneur. Tell your wife or children to play silent for two hours. You have to have your silence when working.

Dealing with complaints

What seems to be the problem?

What happened exactly?

I`m sorry to hear you were not satisfied with the service.

I`m afraid it`s not our policy to ...

I understand you`re upset, sir.

I must apologise for the treatment you received.

I`m just trying to understand the problem.

How were you using the ...?

Did you read the instructions that came with the ...?

I promise you I`ll ...

I apologise for the inconvenience this has caused you.

We`re sorry that you`ve had a problem with this product.

We`ll do our best to get your ... (product) working as soon as possible.

Dodano: 2008-11-30

Nauka angielskiego online

Prawdziwy angielski. Nauka na autentycznych materiałach. Angielski Biznesowy, Konwersacje po angielsku, General English, Immersja językowa

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Angielski przez skype

Nauka angielskiego online

Prawdziwy angielski. Nauka na autentycznych materiałach. Angielski specjalistyczny

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Angielski przez skype

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