Oferta reklamy

Szukasz klientów / pracowników? Nasza oferta na pewno Cię zainteresuje. Przeczytaj o naszym portalu i zareklamuj swoją firmę u nas. więcej »

English Tip

Retraining your employees is a big deal. Think in a strategic way and try to understand what your employees really need to know to avoid unnecessary skills.

Radzenie sobie z reklamacjami

Dealing with complaints

What seems to be the problem?

What happened exactly?

I`m sorry to hear you were not satisfied with the service.

I`m afraid it`s not our policy to ...

I understand you`re upset, sir.

I must apologise for the treatment you received.

I`m just trying to understand the problem.

How were you using the ...?

Did you read the instructions that came with the ...?

I promise you I`ll ...

I apologise for the inconvenience this has caused you.

We`re sorry that you`ve had a problem with this product.

We`ll do our best to get your ... (product) working as soon as possible.


Dodano: 2008-11-30
Nauka angielskiego online
szkola.eprofess.pl

Prawdziwy angielski. Nauka na autentycznych materiałach. Angielski Biznesowy, Konwersacje po angielsku, General English, Immersja językowa

Ucz się z lektorem na żywo
Angielski przez skype

Nauka angielskiego online
szkola.eprofess.pl

Prawdziwy angielski. Nauka na autentycznych materiałach. Angielski specjalistyczny

Ucz się z lektorem na żywo
Angielski przez skype

Czytelnia

  • How to Become an Engineer

    Engineering is a profession that covers a wide variety of disciplines. The tasks and studies of the various fields of engineering are vastly different, though each require problem solving through the use of mathematical and scientific principles.

  • Pro-Life vs Pro-Choice

    Abortion is a termination of pregnancy before the foetus is capable of independent life.

  • Advertising as a form of manipulating people

    With the growing number of mass media we are being dragged in a vague game with sales clerks. Unaware, we sit down by a negotiating table every day watching TV. Allured by vivid pictures that create a perfect world where everyone is happy, we fall for witty manipulative gimmicks. Although advertising does raise consumers’ awareness, its superior aim is still to stupefy consumers and trick them into buying.