Słownictwo

  1. Firma
  2. Księgowość i finanse
  3. Marketing
  4. Biuro
  5. Produkcja
  6. Reklama
  7. Rekrutacja
  8. Telefon
  9. Zarządzanie / kierownictwo
  10. Bankowość i pieniądze
  11. Biznes i handel
  12. Branża
  13. Praca

General English

Najczęściej oglądane

Oferta reklamy

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English Tip

When training employees, put yourself in their situation. Think about how they feel and what they really need to solve. This will result in better relationships between team.

Radzenie sobie z reklamacjami

Dealing with complaints

What seems to be the problem?

What happened exactly?

I`m sorry to hear you were not satisfied with the service.

I`m afraid it`s not our policy to ...

I understand you`re upset, sir.

I must apologise for the treatment you received.

I`m just trying to understand the problem.

How were you using the ...?

Did you read the instructions that came with the ...?

I promise you I`ll ...

I apologise for the inconvenience this has caused you.

We`re sorry that you`ve had a problem with this product.

We`ll do our best to get your ... (product) working as soon as possible.

Dodano: 2008-11-30
Nauka angielskiego online
szkola.eprofess.pl

Prawdziwy angielski. Nauka na autentycznych materiałach. Angielski Biznesowy, Konwersacje po angielsku, General English, Immersja językowa

Ucz się z lektorem na żywo
Angielski przez skype

Nauka angielskiego online
szkola.eprofess.pl

Prawdziwy angielski. Nauka na autentycznych materiałach. Angielski specjalistyczny

Ucz się z lektorem na żywo
Angielski przez skype

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